Wild Willows is made by one person, and all three of these reach that person directly. There's no ticket queue and no support bot — just pick whichever you already use.
Updated 15 August 2026
Same person at the end of all of them. Email is best for anything with a save file or a screenshot attached.
Or send it from inside the game. Open Settings (press G) and use the feedback form. It arrives with the version and platform info I'd otherwise have to ask you for. Include your email address if you'd like a reply — it's optional.
It works offline too: the message is kept on your device and sent automatically the next time you're connected.
No. The game is fully playable offline, with no account and no sign-in.
Yes — Wild Willows is keyboard-driven by design. Move with W A S D or the arrow keys, and press H (or the ? button) at any time for the full How to Play reference. If the window opens and the game says “connect a keyboard,” pressing any key on a connected keyboard dismisses the gate.
Create a new save from the title screen, or delete a save from the Load Game menu. Starting a new preserve doesn't touch your existing ones.
Save files are plain files in the app's data folder, so copying that folder across moves the preserve with it. See saves & files below for where to find it.
They're separate purchases through separate stores, so a key for one doesn't unlock the other. If that's a problem for you, email me and we'll sort something out.
Yes. Every key is rebindable in Settings, along with text size, interface font, contrast, colorblind modes, reduce motion, simpler wording and separate music and sound-effect volumes.
Your world is a file on your own device. What the game reports separately is listed in the privacy policy.
In that order — the first step fixes most of it.
Your world is saved after every action, so nothing is lost by force-quitting. This clears the large majority of one-off glitches.
Settings → graphics quality. The lighter mode turns down device-pixel density, particles and weather effects, which is usually enough on an older machine.
Use the in-game feedback form if you can — it arrives with the version info I need. Otherwise email [email protected], or catch me on Reddit or Discord (bai13yd). “It broke when I planted the third willow” is more useful than it sounds.
If a save won't open, don't delete it. Email me and hold on to the file — an unreadable save is the one bug I most want to see, and the file itself is usually the only way to work out what happened.
As welcome as bug reports. The feedback form, the email address and both handles all come straight to me, so there's no wrong place to put an idea.
Wild Willows collects almost nothing — the privacy policy spells out exactly what and why. The age-suitability page covers content and the App Store's 9+ rating.
There are two free kits for that: Ecosystems & Habitat for grades 5–8, with an educator guide and six student worksheets, and Intro to APIs & Web Development for grades 9–12. Both, plus free copies for schools.
One-time purchase on the Mac App Store or itch.io (macOS, Windows, Linux). No ads, no in-app purchases.
Email [email protected], message u/wildwillowsdev on Reddit, or add bai13yd on Discord. All three are me.